mascot.help

The friendly neighborhood website mascot.

An AI-enabled helper for you. One character. Your voice. One line in the <head>. On Shopify: a storefront face for shoppers — and an admin operator that ships real store work.

Default soul: goofy · nicest · most knowledgeable

Start with a snippet See 50 brand experiments

Character-first. Not another generic assistant widget.

How it works

Studio. Snippet. Presence.

Define the character once. Drop it on the site. Tune voice without rebuilding chat infrastructure.

01

Shape the soul

Name, look, traits. Start from goofy · nicest · most knowledgeable — then make it theirs.

02

One line in the head

CDN script or Shopify theme embed. Async. Quiet until needed.

03

Show up in character

Answers with brand knowledge. Light shopper actions. Admin mode does the work.

Shopify

Two faces. One brain.

Same brand knowledge. Different prompts, tools, and permissions. Admin never leaks to the storefront.

Storefront

Public face

Conversational mascot for shoppers — product Q&A, sizing, shipping, returns, cart help, personality.

  • Find product · add to cart
  • Policy answers shoppers trust
  • No admin powers
Admin · action agent

Operator that works

Visible only to merchant/staff. Chat that performs store work via Admin API — not Q&A theater.

  • Create/edit products, collections, pages
  • Orders, fulfillment, discounts, theme copy
  • Confirmations on destructive writes

Product

What you get

Edge runtime. Studio. Analytics. Enough surface — not a spreadsheet of features.

Embed

Head snippet for any site. Shopify App Store + theme embed for merchants.

Studio

Voice, knowledge, guardrails. House soul as default; brand overrides.

Runtime

Cloudflare CDN + Workers. Streaming presence. Separate admin action lane.

Dashboard

Keys, environments, team roles. Install check. Version pin.

API

REST and streams for custom UI. Webhooks when conversations matter.

Analytics

Engagement, intents, greeting → CTA. Experiments on voice and placement.

Install

One snippet.

Shopify merchants install from the App Store. Everyone else gets this.

head · mascot.help v1 
<!-- Mascot — mascot.help -->
<script
  src="https://cdn.mascot.help/v1/m.js"
  data-key="pk_live_…"
  async
></script>

GTM

Fifty brand experiments.

Speculative mascots for well-known brands — demos and conversation starters. Not endorsements.

Browse all experiments →

Put a character on the site.

Warm. Capable. A little goofy. Knows the catalog cold. That’s the bar.

mascot.help